For our personalised products (books, posters and gifts) we will aim to get all orders to our customers within 5 working days. For international orders, we will aim to get orders to customers within 2 weeks.
For all personalised orders, we are unable to refund or accept returns as each product is made bespoke.
The majority of our non-personalised goods are made-to-order, and therefore we cannot accept returns at this moment in time.
In the rare case that one of our products is not up the very high standards we expect, we will either refund or replace it.
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